Accessibility Statement
This statement was last updated on February 2026.
SŌMA Aesthetics & Longevity Club is committed to ensuring accessibility for all patients, visitors, and users of our website. We strive to provide a welcoming, inclusive experience — both at our Uluwatu clinic and online..
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:
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Providing text alternatives for images and visual content
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Ensuring sufficient colour contrast for readability
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Supporting keyboard navigation throughout the site
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Using clear, descriptive headings and link text
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Maintaining compatibility with common screen readers and assistive technologies
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Providing accessible forms and booking links
Our website is built on the Wix platform, which includes a built-in accessibility tool. You can access Wix's accessibility features by clicking the accessibility icon on any page.
Clinic Accessibility
Our clinic is located at Jl. Pantai Padang-Padang, Jl. Pantai Suluban, Pecatu, Bali 80361. We want every patient to feel comfortable and cared for:
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Ground-floor access: We make available treatment rooms and consultation areas accessible at ground level
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Parking: Free parking is available directly at the clinic entrance
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Language support: Our medical team communicates in English and Indonesian (Bahasa Indonesia)
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Flexible consultations: For patients who cannot visit the clinic, we offer consultations via phone or WhatsApp, and results review for blood tests and diagnostics can be conducted remotely
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Appointment flexibility: We accommodate scheduling needs for patients requiring extra time or assistance — please let us know when booking
Communication Accessibility
We provide clear, plain-language explanations for all treatments, procedures, and test results. All blood test reports are delivered in English. Our doctors take the time to ensure every patient fully understands their results, treatment options, and aftercare instructions.
Feedback and Contact
We welcome your feedback on improving accessibility at SŌMA. If you experience any difficulty accessing our website, clinic, or services, or if you have suggestions for improvement, please contact us:
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WhatsApp: +62 811 2522 8000
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Phone: +62 811 2522 8000
We aim to respond to all accessibility-related enquiries within 2 business days.